Organisations need to innovate digital products and services faster than ever before. This requires new skills for digital innovation but gaining skills is challenging. Traditional university lectures and classes are excellent at providing the vital theoretical backgrounds; for example in platforms, business strategy, digital infrastructures, systems development approaches, cloud computing and agility, yet they are […]

We have just spent a week visiting Shenzhen, China to see the headquarters of one of the world’s most innovative and fastest growing companies. We noticed 2 amazing things which may go some way to explaining their success.

For a number of months I’ve been working with Rackspace and colleague Carsten Sorensen to undertake a study of the impact of skills and expertise on cloud computing. The report “the cost of cloud expertise” has just been published here. The headline figure is that $258m is lost a year through lack of cloud expertise. […]

Good friends in Oslo (Margunn Aanestad, Miria Grisot, Ole Hanseth and Polyxeni Vassilakopoulou) have just launched their edited a book on Information Infrastructure within European Health Care. The book is open-access meaning you can download it for free here.   Our team’s contribution is chapter 8 which discusses England’s Electronic Prescription Service that we evaluated for NPfIT […]

I’m pleased that my paper with Alan Brown, Jerry Fishenden and Mark Thompson has been published in Government Information Quarterly today! The paper draws together our collective work on platforms and government IT to develop an assessment framework for GaaP (Government as a platform). We then evaluate recent UK government’s digital projects using the framework. “Appraising […]

So where should a CxO be spending their time when evaluating enterprise AI? I would argue they should seek to evaluate both the AI product and their organisation’s “AI kindergarten” in which the “AI product” will grow?

It was a great pleasure to see Florian Allwein, my PhD student, successfully defend his PhD today. The thesis has significant lessons for practitioners interested in the role of their digital technology in promoting agility within large organisations. The abstract of Dr Allwein’s thesis: Organizational agility has received much attention from practitioners and researchers in […]

Yesterday’s FT provides a fascinating article (available here) on the role algorithms may increasingly plan in price-rigging and collusion. While previously humans have colluded to fix prices, today’s algorithms which seek profit maximization may end up colluding in a way which is hard to detect and difficult to stop. Indeed a recent OECD report states: […]

The best computer is a man, and it’s the only one that can be mass-produced by unskilled labour.” (Wernher von Braun) Last night I began to think further about the role of AI and humans in society while attending Future Advocacy’s launch of a report on “Maximising the opportunities and minimising the risks of artificial […]

Integrating digital systems to help city residents plan seamless journeys
Many elements of the needed information infrastructure don’t exist yet. Will Venters and Ayesha Khanna studied Berlin’s prototype.